Customer Satisfaction is our top priority. To ensure 100% satisfaction, we offer unlimited revisions to our clients. We work diligently to fulfill all your needs. If you are not satisfied with the paper delivered to you, you can request as many revisions as you want without paying any additional costs. To send your revision request, all you need to do is email the writer, specifying the issues and ask him to fix errors. Alternatively, you can visit “user area” and click “Request Revision” to share your specific comments with us. Your paper will be revised according to your revision comments.
According to our revision policy, following are the time frames of each revision:
The timeline of the revision depends entirely on your revision comments. If the changes are minor, your revision will be done in no time. However, if the changes are more complex, the minimum time as stated will be taken. But, we prefer no revisions, therefore, to avoid that provide clear and concise guidelines.
Moreover, to check the authenticity of your revision request, we first tally your initial guidelines with your revision comments. If both are the same, you will be eligible for free revision. However, if there is a huge difference, you will have to pay for an adjustment to have those revision comments incorporated.
Urgent Revisions: If you wish to request a revision on an urgent basis, then you’ll have to pay adjustment fee since the concerned writer might not be available to perform the revision.
You receive a 100% refund if there are any payment mistakes, i.e. identical order, double payments, etc. or when we are unable to provide a relevant writer for your order.
Under some conditions, you will receive a certain percentage of the refund. We are a company that has to uphold its reputation, therefore, we understand that a situation may arise that would compel you to cancel your order. If you inform us in due time, the cancellation process will be executed accordingly.
However, if you request us to cancel an order, then the following conditions apply:
As we have a large team of professional writers, we can proudly say that we deliver the major part of our order on the set deadlines or before. However, in some unusual cases, we might face a delay due to technical glitches. But we take the delivery time very seriously. 99.8% of our orders are delivered before the deadlines, and we have been able to keep up with the demands of our clients for past several years.
Additionally, we advise our clients to keep an eye on their inboxes and spam box as well, as sometimes our emails might be directed to your spam box. We also recommend that you keep checking your user area to keep yourself updated regarding your order. If you are still not satisfied, you can always come on the live chat and converse with one of customer support representatives. They are available 24/7, and they can be addressed to with all your concerns.
Please be advised that our Original & Custom Writing Services are solely for the research purposes. The clients can use these original model papers for personal understanding only. The submission of these custom documents may result in the academic cheating allegations. However, you cannot be held accountable if you are using our original papers just for the sake of improving your own writing style.
Basic - The referrers who have successfully referred 1-3 paid referrals fall into this category. These referrers are eligible for the credit amount of 5% on every order of confirmed referrals for the next 6 months.
Silver - The referrers who have successfully referred 4-7 paid referrals fall into this category. These referrers are eligible for the credit amount of 10% on every order of confirmed referrals for the next 6 months.
Gold - The referrers who have successfully referred 8-10 paid referrals fall into this category. These referrers are eligible for the credit amount of 15% on every order of confirmed referrals for the next 6 months.
Platinum - The referrers who have successfully referred 11 or more paid referrals fall into this category. These referrers are eligible for the credit amount of 20% on every order of confirmed referrals for the next 6 months.
Regardless of the referrer’s package, the discount given to respective referral stays constant i.e. 15%. The percentage of credit benefit for referrals in each category stays the same and doesn’t change with the upgrade of the package. The credits will be given to the eligible users according to the specified criteria and process. The website “papershelm.com ” has got the rights to verify the account details of any user before awarding them with credits in their accounts.
The website can also revoke the credit in case the management found that any of their respective officers, directors, employees, representatives, our subsidiaries, affiliates, agents or the site itself are under the imposition of any unwanted condition or distress. All of the management’s decisions are final and irrevocable in the case of Qualifying Referral Reward deposition. The credit awarded to the referrals is not transferrable, cannot be auctioned, bartered, or sold. The website “papershelm.com” has the right to change or amend the terms and conditions related to referral policy and general terms at any time without informing the user. To prevent any kind of outwitting from the user’s side, the company managers can: